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Recommended Update Procedure

This procedure is dedicated to on-premise users and requires LogicalDOC to have Internet access. If you are running an old version of the software or if LogicalDOC cannot directly access the Internet, you can configure a proxy server. If neither option is available, please follow the manual update guide.

If you are a Cloud user, please refer to the dedicated cloud update guide.

1

Backup your System

  • Read instructions on how to backup and restore
  • Be sure to be able to roll back to the previous version in case you have problems
  • Remember that we are not liable for loss of data if you don't have a valid backup
  • Launch the backup

2

Download the update package

  • Enter LogicalDOC as admin and go to Administration > General > Updates and Patches > Updates here if a new update package is available, click the Download button and wait for the completion

3

Run the update

Carefully read the Update Notes

Before running the update you must carefully read the Update Notes that display important information you must be aware of and also indicate if you have to take specific actions before and/or after the update.

  • Once the update package is downloaded, the system shows important notes you have to know before updating. Please execute the activities described in the pre-update section and then click on Confirm Update

Now the update is automatically executed by an external program and during this process LogicalDOC may become unavailable (the time depends on several factors but expect at least a couple of minutes). If you do not see LogicalDOC updated after some minutes.

4

Confirm the update

  • Clear the browser's cache(read instructions on how to clear the cache)
  • Enter the system as admin user
  • Go to Administration and here click on Confirm Update

Manual Update Procedure

Use this procedure in case LogicalDOC cannot download the update packages from the Internet.

1

Backup your System

  • Read instructions on how to backup and restore
  • Be sure to be able to roll back to the previous version in case you have problems
  • Remember that we are not liable for loss of data if you don't have a valid backup
  • Launch the backup

2

Download the update package

  • Stop LogicalDOC application but leave the database management system up and running
  • Stop the LogicalDOC Update service
  • Go to https://network.logicaldoc.com and download the proper update package that applies to your actual version
  • Read the files README.txt and INSTALL.txt contained in the archive, this will give you important informations about the upgrade
  • Place the update package archive in the updates/ folder
  • Do not unpack it, just place the compressed archive into the updates/ folder

3

Run the update

Carefully read the Update Notes

Before running the update you must carefully read the Update Notes that display important informations you must be aware of and also indicate if you have to take specific actions before and/or after the update.

  • Open a console as the Administrator user
  • If you are on Windows, stop the LogicalDOC service
  • Make sure that the database is up and running
  • Run the update command you find in the bin/ directory
  • Make sure that LogicalDOC is started again by the update, and if not, start it

4

Confirm the update

  • Clear the browser's cache(read instructions on how to clear the cache)
  • Enter the system as admin user
  • Go to Administration and here click on Confirm Update

Recommended Patch Process

This procedure requires LogicalDOC to have Internet access. If you are running an old version of the software or if LogicalDOC cannot directly access the Internet, you can configure a proxy server. If neither option is available, please follow the manual update guide.

1

List the available patches

  • Enter LogicalDOC as admin and go to Administration > General > Updates and Patches > Patches here you see the list of all the available patches. A flag indicates if a patch was already installed in your system

2

Download the patch file

  • Right click on the patch you want to install and select Install
  • A panel shows some informations about the patch, please click on Download

3

Run the patch

  • Once the patch file is downloaded, the system shows important notes you have to know before patching. Please execute the activities described in the pre-patch section and then click on Confirm Patch

Update Package Downloaded

Now the patch is utomatically executed by an external program and during this process LogicalDOC may become unavailable(the time depends on several factors but expect at least a couple of minutes).
 

4

Clear the browser's cache

Manual Patch Procedure

Use this procedure in case LogicalDOC cannot download the patch files from the Internet.

1

Download the patch file

  • Stop LogicalDOC application but leave the database management system up and running
  • Go to https://network.logicaldoc.com and download the proper patch files that applies to your actual version
  • Read the files README.txt and INSTALL.txt contained in the archive, this will give you important informations about the patch
  • Place the patch file in the patches/ folder
  • Do not unpack it, just place the compressed archive into the patches/ folder

2

Run the patch

  • Open a console with administrative privileges
  • Make sure that the database is up and running
  • Run the patch command you find in the bin/ directory
  • Make sure that LogicalDOC is started again, and if not, start it

3

Clear the browser's cache

Update Procedure for the Cloud

This procedure is dedicated to Cloud users and describes the update of a LogicalDOC Cloud installation.

1

Download the update package

  • Enter LogicalDOC as admin and go to Administration > General > Updates and Patches > Updates here if a new update package is available, click the Download button and wait for the completion

2

Run the update

Carefully read the Update Notes

Before running the update, you must carefully read the Update Notes that display important information you must be aware of and also indicate if you have to take specific actions before and/or after the update. In case those actions require the involvement of the LogicalDOC team, then specific instructions for Cloud users will be provided.

  • Once the update package is downloaded, the system shows important notes you have to know before updating. Please execute the activities described in the pre-update section and then click on Confirm Update

Update Package Downloaded

Now the update is automatically executed by an external program and during this process LogicalDOC may become unavailable(the time depends on several factors but expect at least a couple of minutes). If you do not see LogicalDOC updated after some minutes.

3

Confirm the update

  • Clear the browser's cache (read instructions on how to clear the cache)
  • Enter the system as admin user
  • Go to Administration and here click on Confirm Update