Recommended Update Process

1

Backup your System

  • Read instructions on how to backup and restore
  • Be sure to be able to roll back to the previous version in case you have problems
  • Remember that we are not liable for loss of data if you don't have a valid backup
  • Launch the backup

2

Download the update package

  • Enter LogicalDOC as admin and go to Administration → General → Updates here if a new update package is available click the Download button and wait for the completion
  • If you are running an old LogicalDOC version or if LogicalDOC cannot access the Internet, you have to download the update package manually:

  • Go to http://network.logicaldoc.com and download the proper update package that applies to your actual version
  • Read the files README.txt and INSTALL.txt contained in the archive, this will give you important informations about the upgrade
  • Place the update package archive in the updates/ folder
  • Do not unpack it, just place the compressed archive into the updates/ folder

3

Run the update

  • Once the update package is downloaded, the system shows important notes you have to know before updating. Please execute the activities described in the pre-update section and then click on Confirm Update
  • Update Package Downloaded
    Now the update is utomatically executed by an external program and during this process LogicalDOC may become unavailable(the time depends on several factors but expect at least a couple of minutes). If you do not see LogicalDOC updated after some minutes or if you are running an old version of the software or if LogicalDOC cannot access the Internet, please follow this additional steps:

  • Open a console with administrative privileges
  • If you are on Windows, stop the LogicalDOC service
  • Run the update command you find in the bin/ directory

4

Confirm the update

  • Clear the browser's cache(read instructions on how to clear the cache)
  • Enter the system as admin user
  • Go to Administration and here click on Confirm Update