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upgrade is required

Update

each new version has a number of feature enhancements as well as issues resolved. We spend a lot of time making sure that upgrades are painless, however because of the large variety of configurations and environments, issues may occur. We recommend that...

Manual Update Procedure

the files README.txt and INSTALL.txt contained in the archive, this will give you important informations about the upgrade[/li]
  • Place the update package archive in the updates/ folder
  • [li icon="far fa-check-square"]Do...

    Recommended Update Procedure

    This procedure is dedicated to on-premise users and requires LogicalDOC to have Internet access. If you are running an old version of the software or if LogicalDOC cannot directly access the Internet, you can configure a proxy server. If neither option...

    Update Procedure for the Cloud

    This procedure is dedicated to Cloud users and describes the update of a LogicalDOC Cloud installation. 1 Download the update package [list style="uk-list"][li icon="far fa-check-square"]Enter LogicalDOC as admin and go to...

    Recommended Patch Process

    This procedure requires LogicalDOC to have Internet access. If you are running an old version of the software or if LogicalDOC cannot directly access the Internet, you can configure a proxy server. If neither option is available, please follow the...

    Manual Patch Procedure

    Use this procedure in case LogicalDOC cannot download the patch files from the Internet. 1 Download the patch file [list style="uk-list"][li icon="far fa-check-square"]Stop LogicalDOC application but leave the database...

    Clear Browser Cache

    Each time your installation is upgraded, you have to clear the Web browser cache in order to force the browser to load the latest version of the Graphical User Interface. Internet Explorer Click Tools from the Internet Explorer menubar Click Internet...

    Prepare the Database on macOS

    manage processes and applications such as MySQL. But sometimes the installation process can go wrong, or perhaps you run an upgrade of your Mac and MySQL will not start at boot... To fix this problem, you just need to add a special file into your...