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High Availability and Disaster Recovery

The High Availability (HA) architecture is the right option when the document management becomes business-critical and requires minimal downtime and continuous availability. The same architecture is also used to implement a Disaster Recovery (DR) where...

Robots

A robot is an intelligent agent designed to understand user questions and provide meaningful answers. Robots act as an interface between the user and the Natural Language Processing (NLP) engine, using trained models to...

LogicalDOC Export

The LogicalDOC Export is a standalone application designed to extract a LogicalDOC's folder and the entire tree below into a plain local file system path. Install LogicalDOC Export Get the installation file from the download website. To install...

Launch a workflow on a selection of documents

If you have the Workflow permission in the current folder, you can manually start a workflow, simply by selecting the items from the documents list grid and clicking on the Start workflow icon. The system asks you to choose one of the available...

Document Aliases

Aliases are pointers to real documents that you may use to distribute the same content in different folders with different security policies, you may have more than one alias that point to the same real document. Creating an Alias From the list of...

API Keys

An API key is a simple encrypted string that you can use when calling LogicalDOC APIs. Each user can generate multiple API keys, and each one can be used by an external application to connect to LogicalDOC in the name of that user. This is more secure...

API Keys (2)

An API key is a simple encrypted string that you can use when calling LogicalDOC APIs. Each user can generate multiple API keys, and each one can be used by an external application to connect to LogicalDOC in the name of that user. This is more secure...

Configuring ShareFile API access

1. Visit the ShareFile administration To allow LogicalDOC to have access to your ShareFile account you have to prepare an API Key first, so enter your DocuSign API console at https://api.sharefile.com administration an...

Dropbox

LogicalDOC integration with Dropbox allows you to import and export documents and folders between both applications. Authorization The first time you import or export with LogicalDOC, an authorization wizard will appear to guide you through the...

Access Ticket

An Access Ticket is an access code used by the support staff to enter your system without having to provide the credentials of any user. In most cases, the support team can shed light on the problem simply by analyzing the logs and error screenshots,...

Scan a Document

You can upload into the system a scan from a scanner connected to the computer by clicking on the Scan a document icon. [alert style="uk-alert-large"]

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Complaint Rationale

Report Parameter
In a workflow designed to process the complaints, each rationale must be analyzed by different corporate figures and this...

Backup

To start the backup, open a command console, navigate to the installation folder of LogicalDOC Backup and type the following command: Windows: backup.bat Linux and Mac: backup.sh Product of backup The backup tool produces a number of sub-folders. So we...

Tesseract

Tesseract installation depends on lots of other packages, the main one being leptonica. These are the steps that enables you to successfully set it up on Cent OS 5.x and OpenSuse 11.x. You may use zypper instead of yum on OpenSuse, the instructions and...

Forms

You can define a set of forms to help users in filling information and producing well-designed documents. A form is always associated to a Template and defines a rendering layout. The user provides the values for the template's fields, and LogicalDOC...

Clear Browser Cache

Each time your installation is upgraded, you have to clear the Web browser cache in order to force the browser to load the latest version of the Graphical User Interface. Internet Explorer Click Tools from the Internet Explorer menubar Click Internet...

Uninstallation

Procedure for Windows Execute the program located at: C:\LogicalDOC\Uninstaller\uninstaller.jar At the end of the procedure delete the directory C:\LogicalDOC Procedure for MAC OSX Shutdown the service: /LogicalDOC/bin/logicaldoc.sh stop Delete the...

Requirements for installing on Synology

Before installing inside Synology you must be aware of a set of limitations that are imposed by this class of devices. [alert style="uk-alert-warning"][heading size="h3" style="underline"] Warning ...

Requirements for installing on QNAP

Before installing inside QNAP you must be aware of a set of limitations that are imposed by this class of devices. [alert style="uk-alert-warning"]

Warning

Please...

Outgoing Messages

The LogicalDOC Outlook Add-in helps you manage outgoing correspondence without leaving Microsoft Outlook. You can file sent emails and their attachments in LogicalDOC, or attach documents already stored in the LogicalDOC repository to a message you are...